At Silvendi, we highly value transparency, service and customer satisfaction.

We kindly encourage you to discuss any concerns with us first, so that we can work together to find an appropriate solution and restore your satisfaction.

​

If you have a complaint about our services, you may submit it through the official Livro de reclamação, as required by law in Portugal.

​

Nº Livro de Reclamação 

3 - 63110

​

How to submit a complaint:

​

​1. Click on the button below to acces the official online complaint book, or visit the

physical complaint book at our office.

​

2. Fill in your details and describe your complaint.

​

3. We will handle your complaint as quickly as possible.

​

4. You will receive confirmation and - if necessary - a response within the legally established timeframe.

​

For additional information or questions, please contact us via:

​

Email:      silvendi18884@gmail.com

Telefoon: +351 967 674 552

​

​

​

- opens in new tab, if not please copy and paste -​